Thanks very much for the stay - would like to come again. All the facilities are excellant, fairly clean hotel, its location is great and easy in the middle of jackson.

This place is clean, has helpful staff, and offers good value, with the added bonus of a nice restaurant serving a decent breakfast buffet.

People attention Room design (suite) Location Comfortable all arround

Restaurant needs improvement in menu, needs to be a bit more international

The property was beautifully kept and nice and we had a really enjoyable stay. We had amazing, comfy room, liked the location, it was easy in the middle of jackson. Location: the hotel was near Toluca, Mexico, the principal avenue and Mexico. Metepec district was worth staying in...

The hotel offers excellent service with efficient and friendly staff. the location of the hotel is the best, near many restaurants, the main avenue, and Toluca, Mexico. Crowne Plaza Toluca - Lancaster, An Ihg Hotel in Toluca has a fairly clean environment and a wide range of affordable food options. the staff is known for their excellent service, being both efficient and friendly. Moreover, the hotel is ideally located near numerous restaurants, the main avenue, and Toluca, Mexico.

Large comfortable executive room Good service in restaurant

Room on the main avenue - Noisy ! Bar could be more comfortable and TV at bar too loud

Homely and well-maintained spot with friendly staff. 🌟 Enjoy lovely views and tidy rooms here. They have a great restaurant, especially their breakfast buffet.

I loved the convenient placement of the flat-screen TV with satellite channels, ironing set, and work desk in the standard double room. the location was fantastic and easy to access, being right next to the main avenue and the restaurant in Toluca, Mexico. - I stayed here for the weekend and it was a great experience.

The double room we stayed in was luxurious. the comfortable beds, central heating, personal safe, and flat-screen TV were nice touches. - the hotel is located just off Mexico and Toluca, Mexico.

I was amazed by the cleanliness and maintenance of the rooms, they were spotless. The hotel staff, especially Mario, provided excellent service that made my stay even more enjoyable. Although the restaurant's breakfast was good, I discovered better lunch and dinner options off-site. I had a pleasant experience at Crowne Plaza Toluca-Lancaster and would recommend it.

The location on the main avenue was perfect for exploring the city. The room was spacious and comfortable, with amenities like an in-room safe and air conditioning. The staff were friendly and helpful, providing excellent room service and assisting with any requests I had. The dining options were also fantastic, with a restaurant offering delicious meals and a bar/lounge area for relaxing with a drink. I was impressed with the high level of comfort and quality service provided at this hotel.

I highly recommend this hotel to family and friends.

Great facilities, perfect room, delicious breakfast, kind staff.

Was all great.

The hotel is located on a main avenue which is convenient for transportation but can be noisy due to the traffic. Rooms are large, clean, and well-kept, with good amenities and attentive service from the staff. Breakfast is good, according to some reviews, but may not be included in the room rate. the restaurant staff is highly praised for their excellent service, speed, and helpfulness.

Some off-site restaurants are reportedly better than the hotel's lunch or dinner offerings.

The hotel's facilities worked perfectly and the breakfast was really good. The staff was kind and helpful.

Nothing, no complaints at all.

The restaurant at Crowne Plaza was excellent, with attentive staff like Jeovany the waiter and Juan the bartender. The rooms were clean and quiet, and the off-street side was preferable. The hotel's proximity to businesses was convenient, despite the traffic in Toluca. I would highly recommend this hotel.